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ParentPay – our online payment service

Parent Pay enables parents and carers to see our online payment system to make dinner money top-ups or trip payments quickly and easily. View your child’s balance online or receive SMS texts alerts from our parent communication system.

What are the benefits to parents & pupils?

What are the benefits to our school?

  • ParentPay is easy-to-use and will offer you the freedom to make online payments whenever and wherever you like, 24/7 
  • The technology used is of the highest internet security available ensuring that your money will reach school safely – offering you peace of mind 
  • Payments can be made by credit/debit card or also through PayPoint
  • Full payment histories, balance alerts and statements are available to you securely online at anytime
  • You can help us reduce workloads for all staff as no more counting cash, chasing debt and stop cash collection services
  • Creates more time to lend to educational support and the smooth running of the school
  • Improves school security
  • Using ParentPay also ensures that all financial transactions are safe and secure – helping us to remove costs associated with us having to manage cash securely on the school premises
  • The more parents that use ParentPay, the greater the benefit is to our school.

Students should not be carrying cash into school.


MAKING SECURE PAYMENTS ONLINE USING YOUR CREDIT OR DEBIT CARD

All parents have a secure online account, and we urge you to activate it as soon as you receive your activation code.

If you have lost your account details, or you are a new parent to the school, then please contact receptiongre@e-act.org.uk with the subject as ParentPay

Once you activate you account you can change your password.

If you have more than one child at our school, you can merge their accounts to create one log-in.
Making a payment is straightforward and ParentPay holds a payment history to view at a later date; no card details are stored in the system. As soon as you activate your account you can make online payments.

ParentPay Welcome Letter

ParentPay Handout


MAKING SECURE PAYMENTS BY CASH AT YOUR LOCAL PAYPOINT STORES

You can pay by cash by taking your original activation letter and payment to your local PayPoint Store.

Click here to view a list of the local paypoint stores close to our school.

PayPoint payments are recorded by ParentPay in the same way as online payments and may be seen in your payment history under ‘My accounts’.

In this way, the school will have an automatic record of any payments that have been made.

Please be aware that it may take a few days for a PayPoint payment to be transferred.

Link to ParentPay

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